The following information should answer many of your questions. If you need more help, please contact Customer Service.

  • Learn about our standards and company values.
  • Product Questions: Learn how to setup and shape our Christmas trees. Find answers to many Lighting questions, tree sizes and shaping questions. Product material, tree storage, etc.
  • Product Warranty: Learn about how your product is a secure investment.
  • Troubleshooting: Learn about various troubleshooting questions.
  • Returns & Exchanges: Did you buy something from Tree Classics that you're not entirely satisfied with? Find out how to return or exchange your merchandise.

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Our factory pass ISO9001 and the product have ROHS, CE, UL, CSA, GS certificates.

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